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Privacy policy

Last updated 30 July 2026

1. Information we collect

We collect the information you give us at signup (email, university, year, timeline, target role, and optional free-text context), your usage data (progress, drill and exam results, mock interview and job simulation submissions), and standard technical data (device, browser, IP address).

2. How we use your information

We use it to provide and improve the service, personalise TrackAI's responses to your context, process payments, and communicate with you about your account.

3. TrackAI and your data

Messages you send to TrackAI, and your signup context, are sent to our AI provider (Anthropic) to generate responses. We do not use your conversations to train third-party models.

4. Cookies

We use essential cookies to keep you logged in and to remember basic preferences. We do not use third-party advertising cookies.

5. Third-party services

We rely on Stripe for payment processing, a database provider for storing your account and progress data, and Anthropic for TrackAI. Each processes data under their own privacy terms as our data processors.

6. Data retention

We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where retention is required by law.

7. Your rights

If you are in the EU or UK, you have the right to access, correct, export, or delete your personal data, and to object to certain processing, under GDPR. Contact us to exercise these rights.

8. Data security

We use industry-standard encryption in transit and at rest, and restrict access to personal data to what is operationally necessary.

9. Children's privacy

AnalystTrack is not directed at children under 16, and we do not knowingly collect data from them.

10. Changes to this policy

We may update this policy from time to time. Material changes will be communicated by email or in-app notice.

11. Contact

Privacy questions or data requests can be sent to support@analysttrack.com.